> ## Documentation Index
> Fetch the complete documentation index at: https://thekiloapp.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Watch Sets Not Syncing

> What the watch shows when sets do not reach your phone, what to do, and what happens to sets that were not sent.

Each set you log on the watch is saved on the watch first. Then the watch sends it to your phone. A set that the watch could not send stays on the watch.

Use this page when sets do not reach your phone. For first-time setup, see [Getting Started with Kilo + Garmin](/help/getting-started). For the watch controls, see [Logging a Workout on Your Garmin Watch](/help/log-workout-on-garmin-watch).

## What the watch shows

The sync screens appear when you tap **Save** on the watch and the watch has sets that have not been confirmed by the phone.

| Screen | What it means |
| - | - |
| **Waiting for phone** with **N sets pending** | The watch is not connected to your phone. It checks again every 2 seconds for about 16 seconds. |
| **Syncing Sets...** with a count, such as **0/1** | The watch is sending the unsent sets one at a time. |
| **Sync Complete!** with **N sets synced** | Every unsent set was sent. The watch then shows the workout summary. |
| **Sync Incomplete** with **N failed**, **Retry**, and **Save** | At least one set was not sent. |

<div className="kilo-shots">
  <img className="kilo-watch" src="https://mintcdn.com/kiloapp/Zx2NBVIt2D71ASCO/images/watch-sync-troubleshooting/watch-sync-syncing.webp?fit=max&auto=format&n=Zx2NBVIt2D71ASCO&q=85&s=2afe82fae09d167651b1af9a1d0c1db3" alt="Garmin watch showing Syncing Sets with a progress count of 0 of 1" width="480" height="637" data-path="images/watch-sync-troubleshooting/watch-sync-syncing.webp" />

  <img className="kilo-watch" src="https://mintcdn.com/kiloapp/Zx2NBVIt2D71ASCO/images/watch-sync-troubleshooting/watch-sync-incomplete.webp?fit=max&auto=format&n=Zx2NBVIt2D71ASCO&q=85&s=d1886b17a57734786f9b34b7b0f57960" alt="Garmin watch Sync Incomplete screen with the Retry and Save buttons highlighted" width="480" height="637" data-path="images/watch-sync-troubleshooting/watch-sync-incomplete.webp" />
</div>

## Fix a sync problem

<Steps>
  <Step title="Wait for the sync to finish">
    While the watch shows **Waiting for phone** or **Syncing Sets...**, keep the watch and phone close together, with Garmin Connect running on the phone. Back does not close the screen during a sync.
  </Step>

  <Step title="Retry">
    If the watch shows **Sync Incomplete**, check that the phone is nearby, then tap **Retry**. The watch sends only the sets that are still unsent, and tries each one several times.
  </Step>

  <Step title="Save">
    If the sets still do not send, tap **Save**. The watch saves the workout and shows the summary. Back does the same thing on this screen. Sets that were not sent stay on the watch.
  </Step>
</Steps>

## What happens to sets that were not sent

* The sets stay on the watch. Kilo does not send them again when you open the app.
* The next time you tap **Save** on the watch, Kilo tries to send every unsent set again. This includes sets from earlier workouts.
* **Discard & Exit** deletes every unsent set on the watch, including sets from earlier workouts. Kilo does not ask you to confirm this.
* The watch keeps up to 50 unsent sets. When it is full, it deletes the oldest set. It does not show a message.
* When the app starts, the watch deletes unsent sets that are older than 48 hours.

## What your phone shows

* After you choose **Start on Watch**, the phone shows **Waiting for first set from watch** until the first set arrives.
* If the phone cannot reach the watch, the routine **Start** dialog shows **No watch connected** under **Start on Watch**, and you cannot choose that option.
* A set that arrives when no workout is open on the phone is not saved and is not confirmed. The watch keeps that set. The phone does not show a message about it.

<AccordionGroup>
  <Accordion title="Waiting for phone does not go away">
    Bring the phone closer to the watch and check that Garmin Connect is running. Then tap **Retry** after the watch shows **Sync Incomplete**.
  </Accordion>

  <Accordion title="Sets from an earlier workout appear in a new one">
    Unsent sets stay on the watch until they are sent or discarded. Tap **Discard & Exit** only when you no longer need the unsent sets. Discard deletes all of them.
  </Accordion>
</AccordionGroup>

## Next steps

<CardGroup cols={2}>
  <Card title="Getting started with Kilo + Garmin" icon="watch" href="/help/getting-started">
    Set up the phone app and the watch app, and send your first routine.
  </Card>

  <Card title="Log a workout on your watch" icon="stopwatch" href="/help/log-workout-on-garmin-watch">
    Learn every screen and button in the Kilo watch app.
  </Card>
</CardGroup>


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